{"id":102,"date":"2016-06-29T22:24:33","date_gmt":"2016-06-29T22:24:33","guid":{"rendered":"https:\/\/findyes.ca\/?page_id=102"},"modified":"2025-03-27T20:35:35","modified_gmt":"2025-03-27T20:35:35","slug":"index","status":"publish","type":"page","link":"https:\/\/findyes.ca\/","title":{"rendered":"Index"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/findyes.ca\/wp-content\/uploads\/2018\/10\/FindYes-Logo-PNG-Light.png&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;1000px&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; animation=&#8221;off&#8221; sticky=&#8221;off&#8221; always_center_on_mobile=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font_size=&#8221;20px&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Find Yes is proud to offer virtual and remote service options through the use of Zoom video conferencing.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Who We Are<\/h1>\n<p>FindYes Dispute Resolution Services is a Calgary based firm that provides service across Canada. FindYes was founded in 2015 by Rick Wilson, who has extensive business and industrial relations experience.<\/p>\n<p>Labour relations is a difficult arena, with increasing complexity. Despite their best efforts, Unions and Employers can reach an impasse on some issues. This is a natural part of the process.<\/p>\n<p>Mediators assist the parties in finding ways to resolve their outstanding items and to reach an agreement. If that is not possible then outstanding issues can process to Arbitration for final resolution. FindYes Dispute Resolution Services can offer Mediation, Arbitration or a Med\/Arb process that fits the parties.<\/p>\n<p>FindYes Dispute Resolution Services will allow the parties to put effective, durable solutions in place.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.21.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;-28px|auto||auto||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_team_member name=&#8221;Rick Wilson, MBA&#8221; position=&#8221;Principal&#8221; image_url=&#8221;https:\/\/findyes.ca\/wp-content\/uploads\/2023\/07\/KHS00794-scaled.jpg&#8221; linkedin_url=&#8221;https:\/\/www.linkedin.com\/in\/rick-wilson-4305972?authType=name&#038;authToken=63K-&#038;trk=hp-feed-member-name&#8221; _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; link_option_url_new_window=&#8221;on&#8221; hover_enabled=&#8221;0&#8243; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p class=\"m_-222237371846739097p1\"><span class=\"m_-222237371846739097s1\"><span>Rick is a highly respected Neutral, with an operations and labour relations background in both Canada and the U.S. He has extensive hands-on experience in collective bargaining, conciliation, mediation, arbitration, safety, change management and operational issues. Rick has an MBA from Queen\u2019s University, was\u00a0a co-sessional instructor at<\/span><\/span><span class=\"m_-222237371846739097apple-converted-space\"><span>\u00a0<\/span><\/span><a href=\"http:\/\/haskayne.ucalgary.ca\/\" target=\"_blank\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/haskayne.ucalgary.ca\/&amp;source=gmail&amp;ust=1690484732340000&amp;usg=AOvVaw02YqJwWKqCwYU_nrGBW650\" rel=\"noopener\"><span>University of Calgary<\/span><\/a><span class=\"m_-222237371846739097apple-converted-space\"><span>\u00a0<\/span><\/span><span class=\"m_-222237371846739097s1\"><span>in Labour Relations for four years, and now provides occasional coaching for Queen\u2019s University Industrial Relations Centre (IRC) Workplace Investigations program.<u><\/u><u><\/u><\/span><\/span><\/p>\n<p class=\"m_-222237371846739097p1\"><u><\/u>\u00a0<u><\/u><\/p>\n<p class=\"m_-222237371846739097p1\"><span>He has worked as an Arbitrator and Mediator and provides training on labour relations issues since 2015.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Rick is currently on the <span><a href=\"https:\/\/www.alberta.ca\/labour-relations-grievance-arbitration\" target=\"_blank\" rel=\"noopener\">Grievance Arbitration Roster<\/a>, the<\/span>\u00a0<a href=\"https:\/\/www.alberta.ca\/labour-relations-mediation-services#jumplinks-4\" target=\"_blank\" rel=\"noopener\"> Alberta Designated Mediator Roster<\/a>, and is also on the <a href=\"http:\/\/www.alrb.gov.ab.ca\/umpireregistry.html\" target=\"_blank\" rel=\"noopener\">Alberta Labour Board\u2019s Umpire Registry<\/a> for essential services.<\/span><\/p>\n<p>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>What We Offer<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.21.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Arbitration&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe100;||divi||400&#8243; admin_label=&#8221;Arbitration&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]Arbitration is a private, final method of resolving labour disputes when a mutual resolve was not possible. The Arbitrator will provide a clear, written, enforceable decision which is binding on both parties. FindYes Dispute Resolution Services offers full, formal arbitration as well as an expedited arbitration process.<br \/>\n[\/et_pb_blurb][et_pb_divider show_divider=&#8221;off&#8221; disabled_on=&#8221;on|on|off&#8221; _builder_version=&#8221;4.16&#8243; height=&#8221;90px&#8221; hide_on_mobile=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]&nbsp;<br \/>\n[\/et_pb_divider][et_pb_blurb title=&#8221;Grievance Mediation&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe0dd;||divi||400&#8243; admin_label=&#8221;Grievance Mediation&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]Grievance mediation is used when employees and employers disagree over the interpretation of a provision in a collective agreement, or if there is an allegation by one party that the other has violated the terms of the agreement. In this process, an impartial mediator\u00a0works with the parties to find acceptable outcomes, avoiding costly arbitration.<br \/>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Mediation&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe08b;||divi||400&#8243; admin_label=&#8221;Mediation&#8221; _builder_version=&#8221;4.21.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]Alberta Mediation Services seeks to promote positive labour and management relations throughout the Province. FindYes Dispute Resolution Services helps labour and management resolve disputes in collective bargaining negotiations. Legislation requires mediation before parties can legally strike or lock-out.<br \/>\n[\/et_pb_blurb][et_pb_divider show_divider=&#8221;off&#8221; disabled_on=&#8221;on|on|off&#8221; _builder_version=&#8221;4.16&#8243; height=&#8221;70px&#8221; hide_on_mobile=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]&nbsp;<br \/>\n[\/et_pb_divider][et_pb_blurb title=&#8221;Change Management&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe08a;||divi||400&#8243; admin_label=&#8221;Change Management&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]Change management is often difficult, especially without a proven methodology to ensure that the change is well implemented and durable. \u00a0 Execution of change can be difficult, Rick guest lectures at Mount Royal University on change management, and is well versed in how to successfully implement change.<br \/>\n[\/et_pb_blurb][et_pb_blurb title=&#8221;Joint Training&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf51c;||fa||900&#8243; admin_label=&#8221;Mediation&#8221; _builder_version=&#8221;4.21.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>Collective bargaining is often more difficult than it needs to be.\u00a0\u00a0 When the parties have different expectations, timelines and approaches to negotiation it becomes far more difficult to reach a settlement that satisfies both sides.\u00a0 Joint negotiation training prior to bargaining can reduce or eliminate many of these issues and allow the parties to creatively focus on the issues.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Essential Services Agreement &#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe06e;||divi||400&#8243; admin_label=&#8221;Essential Services Agreement &#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]The Alberta Labour Code was changed in 2016 to include certain public sector workers with the right to strike.\u00a0 The right is limited by the need to ensure the health and safety of the public. That necessitates Unions and Employers to negotiate a formal protocol to identify and provide essential services. FindYes Dispute Resolution Services can assist in finalizing essential service agreements, and quickly ruling on disputes that arise when the ESA is in force.<br \/>\n[\/et_pb_blurb][et_pb_divider show_divider=&#8221;off&#8221; disabled_on=&#8221;on|on|off&#8221; _builder_version=&#8221;4.16&#8243; hide_on_mobile=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]&nbsp;<br \/>\n[\/et_pb_divider][et_pb_blurb title=&#8221;Relationship Management&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe0e6;||divi||400&#8243; admin_label=&#8221;Relationship Management&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]Labour relations is often steeped in friction based on existing relationships, positions or historical issues.\u00a0FindYes Dispute Resolution Services has deep expertise in assisting parties to overcome barriers to a positive working relationship.\u00a0 This is useful after a tough round of bargaining or, better yet, before bargaining begins.\u00a0 Relationship management is a practice, value-added approach to labour relations.<br \/>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_2,1_4&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_testimonial author=&#8221;Dr. Melanie Peacock&#8221; company_name=&#8221;Educating and Advocating for Practical and Engaging HR&#8221; admin_label=&#8221;Dr. Melanie Peacock&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; portrait_border_radius=&#8221;90&#8243; global_colors_info=&#8221;{}&#8221;]Rick has a wealth of knowledge, which he is able to communicate to others in a meaningful, value-added manner. Practical results can be expected from his work. Rick&#8217;s experience with leadership, change management and labor relations are stellar and he would add tremendous value to any initiative or project he is involved with.<br \/>\n[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_cta title=&#8221;Co-operative labour relations create value.&#8221; button_url=&#8221;mailto:rick.wilson@findyes.ca&#8221; button_text=&#8221;Let&#8217;s Talk&#8221; _builder_version=&#8221;4.16&#8243; 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FindYes was founded in 2015 by Rick Wilson, who has extensive business and industrial relations experience. 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