Find Yes is proud to offer virtual and remote service options through the use of Zoom video conferencing.

Who We Are

FindYes Dispute Resolution Services is a Calgary based firm that provides service across Canada. FindYes was founded in 2015 by Rick Wilson, who has extensive business and industrial relations experience.

Labour relations is a difficult arena, with increasing complexity. Despite their best efforts, Unions and Employers can reach an impasse on some issues. This is a natural part of the process.

Mediators assist the parties in finding ways to resolve their outstanding items and to reach an agreement. If that is not possible then outstanding issues can process to Arbitration for final resolution. FindYes Dispute Resolution Services can offer Mediation, Arbitration or a Med/Arb process that fits the parties.

FindYes Dispute Resolution Services will allow the parties to put effective, durable solutions in place.

Rick Wilson, MBA

Principal

Rick is a highly respected Neutral, with an operations and labour relations background in both Canada and the U.S. He has extensive hands-on experience in collective bargaining, conciliation, mediation, arbitration, safety, change management and operational issues. Rick has an MBA from Queen’s University, was a co-sessional instructor at University of Calgary in Labour Relations for four years, and now provides occasional coaching for Queen’s University Industrial Relations Centre (IRC) Workplace Investigations program.

He has worked as an Arbitrator and Mediator and provides training on labour relations issues since 2015.

Rick is currently on the Grievance Arbitration Roster, the Alberta Designated Mediator Roster, and is also on the Alberta Labour Board’s Umpire Registry for essential services.

What We Offer

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Arbitration

Arbitration is a private, final method of resolving labour disputes when a mutual resolve was not possible. The Arbitrator will provide a clear, written, enforceable decision which is binding on both parties. FindYes Dispute Resolution Services offers full, formal arbitration as well as an expedited arbitration process.

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Grievance Mediation

Grievance mediation is used when employees and employers disagree over the interpretation of a provision in a collective agreement, or if there is an allegation by one party that the other has violated the terms of the agreement. In this process, an impartial mediator works with the parties to find acceptable outcomes, avoiding costly arbitration.

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Mediation

Alberta Mediation Services seeks to promote positive labour and management relations throughout the Province. FindYes Dispute Resolution Services helps labour and management resolve disputes in collective bargaining negotiations. Legislation requires mediation before parties can legally strike or lock-out.

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Change Management

Change management is often difficult, especially without a proven methodology to ensure that the change is well implemented and durable. Execution of change can be difficult, Rick guest lectures at Mount Royal University on change management, and is well versed in how to successfully implement change.

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Joint Training

Collective bargaining is often more difficult than it needs to be. When the parties have different expectations, timelines and approaches to negotiation it becomes far more difficult to reach a settlement that satisfies both sides. Joint negotiation training prior to bargaining can reduce or eliminate many of these issues and allow the parties to creatively focus on the issues.

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Essential Services Agreement

The Alberta Labour Code was changed in 2016 to include certain public sector workers with the right to strike. The right is limited by the need to ensure the health and safety of the public. That necessitates Unions and Employers to negotiate a formal protocol to identify and provide essential services. FindYes Dispute Resolution Services can assist in finalizing essential service agreements, and quickly ruling on disputes that arise when the ESA is in force.

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Relationship Management

Labour relations is often steeped in friction based on existing relationships, positions or historical issues. FindYes Dispute Resolution Services has deep expertise in assisting parties to overcome barriers to a positive working relationship. This is useful after a tough round of bargaining or, better yet, before bargaining begins. Relationship management is a practice, value-added approach to labour relations.

Rick has a wealth of knowledge, which he is able to communicate to others in a meaningful, value-added manner. Practical results can be expected from his work. Rick’s experience with leadership, change management and labor relations are stellar and he would add tremendous value to any initiative or project he is involved with.

Dr. Melanie Peacock

Educating and Advocating for Practical and Engaging HR

Co-operative labour relations create value.

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